Privacy Policy

1. Who We Are

Positano Restaurant ("we", "us", "our") operates the website positanobali.vip.

Positano Restaurant, Jl. Sukunan No.3, Werdi Bhuwana, Kec. Mengwi, Kabupaten Badung, Bali 80351, Bali, Indonesia.
Email: positanocemagi@gmail.com · Phone/WhatsApp: +62 823 3962 1896

2. What Data We Collect

• Newsletter email address – if you voluntarily subscribe, we store your email to send you news and offers.
• Messages you send us – if you contact us by WhatsApp, email, or phone, we receive the information you choose to share (name, phone number, order details, messages).
• Device local storage – your browser stores small preferences on your own device: your chosen light/dark theme and your cookie-notice acknowledgment. These never leave your device.
• Technical server logs – our hosting provider (Vercel, Inc.) automatically records standard technical data such as IP address, browser type, and pages requested, for security and to keep the site running.

3. What We Do NOT Do

• We do not use analytics, advertising, or social media tracking cookies.
• We do not sell, rent, or trade your personal data to anyone.
• We do not profile you or track you across other websites.

4. Third-Party Services

Some features involve external providers, each with its own privacy policy:

• Google Maps – the Contact page embeds a Google map. When it loads or when you interact with it, Google may collect data (including cookies). See Google's Privacy Policy.
• WhatsApp (Meta) – if you message us on WhatsApp, Meta Platforms processes your data under its own terms.
• Gojek / Grab – orders placed through their apps are governed by their platforms.
• Vercel – hosts this website and processes technical logs as our processor.
• Instagram / TikTok – our social media links open those platforms; their policies apply there.

5. Why We Use Your Data

• To respond to your enquiries, reservations, and orders (communications you initiate).
• To send our newsletter, if you subscribed. You can ask to unsubscribe at any time.
• To keep the website secure and functioning (technical logs).

We keep your data only as long as needed for these purposes: newsletter emails until you unsubscribe, message history for customer service, and technical logs for the period set by our hosting provider.

6. Your Rights

You may ask us at any time to: access the personal data we hold about you, correct it, delete it, stop sending you the newsletter, or withdraw consent. Simply email positanocemagi@gmail.com or message us on WhatsApp. We respond within a reasonable time. This site is operated in Indonesia under Law No. 27 of 2022 on Personal Data Protection and its implementing regulations; visitors from the EU/EEA also enjoy the rights granted by the GDPR.

7. Security

Data is transmitted over encrypted HTTPS connections and stored on managed cloud infrastructure (Vercel and its database partners). No online transmission is 100% secure, but we take reasonable technical measures to protect your information.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows the latest revision. Continued use of the site after changes means you accept the updated policy.

9. Contact Us

Questions about this policy? Write to positanocemagi@gmail.com, call or WhatsApp +62 823 3962 1896, or visit us at Jl. Sukunan No.3, Werdi Bhuwana, Kec. Mengwi, Kabupaten Badung, Bali 80351.