Legal
Terms of Service
Last updated: 28 August 2026
1. About These Terms
These Terms of Service govern your use of the website positanobali.vip operated by Positano Restaurant, Jl. Sukunan No.3, Werdi Bhuwana, Kec. Mengwi, Kabupaten Badung, Bali 80351, Bali, Indonesia. By using this website you agree to these terms. If you do not agree, please stop using the site.
2. Website Content
All content on this website – including the menu, prices, photographs, logo, and text – is provided for general information and may change without notice. Menu items, prices, and availability are indicative and confirmed only at the time of ordering, in the restaurant, or through the ordering channel you choose (WhatsApp, Gojek, Grab, or by phone). Delivery and takeaway service fees displayed on the site are also subject to confirmation at order time.
3. Orders and Reservations
The website helps you contact us and place orders or reservations through external channels (WhatsApp, Gojek, Grab, phone). A reservation or order is confirmed only when we accept it through that channel. We are not responsible for messages that fail to reach us or for orders placed outside our opening hours (Monday – Sunday, 12:00 – 24:00).
4. Payments
Payments are made in the restaurant or through the ordering/payment channel you use (for example QRIS, bank transfer, or in-app payments on Gojek/Grab). This website does not process online card payments directly and never asks for your card details.
5. Food Information
Menu descriptions may contain allergens. If you have allergies or dietary requirements, please tell our staff before ordering. We take care in preparing your food but cannot guarantee the total absence of trace allergens.
6. Acceptable Use
You agree not to misuse this website: no scraping, hacking, spam, unlawful activity, or attempts to disrupt the service. The site is provided "as is" without warranties of any kind to the extent permitted by law.
7. Intellectual Property
The Positano name, logo, photographs, and website content belong to Positano Restaurant or are used with permission. You may not reproduce or reuse them commercially without our written consent.
8. Limitation of Liability
To the extent permitted by applicable law, we are not liable for indirect damages arising from the use of this website or from reliance on its content, prices, or third-party services linked from it.
9. Governing Law
These terms are governed by the laws of the Republic of Indonesia.
10. Contact
Questions about these terms? Write to positanocemagi@gmail.com, call or WhatsApp +62 823 3962 1896, or visit us at Jl. Sukunan No.3, Werdi Bhuwana, Kec. Mengwi, Kabupaten Badung, Bali 80351.